Terms of service

Please read these Terms & Conditions carefully before using www.protogrow.in, operated by Pro To Grow Corp LLP. By accessing or using the Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

About Us

Pro To Grow Corp LLP is a limited liability partnership registered in India, engaged in the manufacture and sale of packaged food products, operating under FSSAI License No. 10324999000222.

Eligibility

You must be at least 18 years of age to place an order on this Website. If you are under 18, you may use the Website only with the involvement and consent of a parent or legal guardian.

Use of the Website

You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, the Website by any third party. You must not attempt to scrape, data-mine, hack, or disrupt the Website, or transmit any harmful or unauthorised content through it.

Products, Pricing & Orders

We make reasonable efforts to display product images, descriptions, and pricing accurately; however, slight variations in packaging or appearance may occur.
All prices are listed in Indian Rupees (₹) and are inclusive of applicable taxes unless stated otherwise. Shipping charges, if any, are additional and shown at checkout.
All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud or pricing/listing errors, in which case any payment received will be refunded.
Title to the products remains with us until full payment has been received.

Payments

Payments are processed securely through our third-party checkout and payment partner, GoKwik. We do not store your complete card or banking credentials. Any disputes relating to payment processing, gateway failures, or bank charges should be raised directly with the relevant payment provider or your bank.

Shipping, Delivery, Returns & Refunds

Shipping and delivery are governed by our Shipping Policy and Delivery Policy, and returns/replacements are governed by our Returns & Refunds Policy, each of which forms part of these Terms.

Intellectual Property

All content on this Website, including text, graphics, logos, images, and product formulations, is the property of Pro To Grow Corp LLP or its licensors and is protected by applicable intellectual property laws. You may not copy, reproduce, or use this content without our prior written consent.

User Submissions

If you submit reviews, comments, photos, or other content to us, you grant us a non-exclusive, royalty-free, worldwide licence to use, reproduce, and display such content for marketing and business purposes. You confirm that you own the rights to, or have permission to share, any content you submit.

Disclaimer & Limitation of Liability

This Website and its contents are provided “as is” without warranties of any kind, express or implied. Nothing on this Website constitutes medical, dietary, or professional advice; please consult a qualified professional before making dietary changes, especially for children, pregnant or nursing individuals, or those with medical conditions or allergies. To the maximum extent permitted by law, our aggregate liability arising out of your use of the Website or any order shall not exceed the amount paid by you for the relevant order. We shall not be liable for any indirect, incidental, or consequential damages.

Indemnity

You agree to indemnify and hold harmless Pro To Grow Corp LLP, its officers, employees, and partners from any claims, losses, or damages arising from your misuse of the Website or violation of these Terms.

Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising out of or in connection with these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts at Guwahati, Assam.